Q: Are you licensed? 
A: ProInvest is comprised of licensed Brokers and Leasing Agents.

 Q: Can I reach you after hours? 

A: If it is a life threatening emergency, dial 911. If other emergencies occur, we have a 24-hour maintenance line monitored by staff. The resident will call our office and select option #2. The call is then automatically forwarded to our 24 hour emergency maintenance line. The operator answering the phone is an actual maintenance employee. Therefore qualified to deal with emergencies immediately.

 Q: Can you put the money directly into my account? 

A: Yes

 Q: Do I get to see the lease or sign it? 

A: ProInvest boasts an irrefutable lease peer reviewed by multiple industry experts.

 Q: Do you sell real estate too? 

A: Yes. Please inquire within.

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 Q: How and when do I get my checks? 

A: All distribution of income is handled through Appfolio owner portal and deposits into your bank account.

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 Q: How is rent collection handled? 

A: Rent reminders are emailed and or texted out 2 days before rent is due. All payments are made online through the resident portal. It is easy as any other online banking transaction like quickpay, zelle or venmo.

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 Q: How long of a lease do you sign? 

A: Generally, ProInvest signs a 1 year lease with residence unless otherwise recommended for yielding the highest price for your investment.

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 Q: How much security deposit do you charge the tenant? 

A: ProInvest does not take security deposits. We strongly recommend using a move in fee to offset the cost of making a unit rent ready or a turn for the next resident.

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 Q: How soon can you start managing my property? 

A: ASAP. We will send you a rent analysis and schedule a walk thru within 1 business day of your inquiry. After this has been completed we can begin your Chicago property management services.

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 Q: What type of properties do you manage? 

A: Luxury condo to multi family as well as homeowner associations (HOA)

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 Q: Who holds the tenant security deposit? 

A: ProInvest strongly recommends move in fees. You are paid the move in fee when leasing closes a tenant and signs the lease.

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